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Floor Plan · Problem

Walls, doors or windows are missing

What you see

The plan has gaps where walls should be, or a door or window wasn't picked up.

Why it happens

A wall is only detected once the phone has seen it clearly, and openings need a clear look too.

How to fix

1. Walk along the walls with the phone at chest height.
2. Pause and look at each door and window for a moment.
3. Finish where you started so the room closes.

Related

• A large room comes out wrong
• Furniture is missing or the wrong type
• Show doors, windows, and openings

Still stuck? Contact support — or, in the app, open the scan and use Report a problem.