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Space · Problem

Processing takes a long time

What you see

Process runs for a long while, or the finished model is very heavy.

Why it happens

Bigger spaces and higher detail mean more to build. A large model takes more time and memory.

How to fix

1. Before you tap Process, tap Settings and keep Balanced instead of Detailed.
2. Keep the screen on and the app open while it works.
3. If a place is too big for one pass, scan it as several shorter scans and process each one. They stay separate models.

Related

• Several rooms look misaligned
• Phone gets hot or the scan stutters

Still stuck? Contact support — or, in the app, open the scan and use Report a problem.