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Exported model looks different elsewhere

What you see

You open the exported file in another app, such as Blender or Sketchfab, and it looks darker or different.

Why it happens

Other viewers add their own lighting on top of the model, which changes how the colors look.

How to fix

1. Turn off or lower the lighting in the other app if it has that option.
2. Try another export format and compare how it opens.

Related

• Which export format should I use?

Still stuck? Contact support — or, in the app, open the scan and use Report a problem.